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The emergence of Software-as-a-Service (SaaS) has revolutionized business operations, driving a shift towards cloud-based solutions. Amongst the most significant innovations are UCaaS and CCaaS, two pivotal cloud-based communication solutions for modern enterprises. Providing a comprehensive suite of communication tools, these platforms offer cost efficiency, flexibility, better productivity, and customer satisfaction. While these two solutions have […]
Modern businesses often aim to enhance customer communication and drive engagement using A2P messaging. This powerful tool enables businesses to send automated text messages, ensuring timely and targeted communication. But how exactly does A2P messaging work, and is it suitable for your business? Well, if you are seeking answers to these questions, you should read […]
For years, SBCs have been an indispensable part of the SIP-based VoIP networks. SBCs protect these networks from various types of cyber-attacks. And, that’s just one reason. SBCs also add quality to the flow of communication. Talking about the evolution of SBCs, initially, hardware-based SBCs were the only option to secure the network perimeters. Their […]
Ever wondered how you can scroll through your favorite fitness videos, send emails, and do online banking all at once, without everything turning into a chaotic digital mess? It’s all because of the numeric maestros of the networking world- Port Numbers. Didn’t know what these are? Well, there are over 65,000 ports available each with […]
When a person sends a text message to someone, usually it appears that it’s a one-step process. However, in the background, a lot of things happen. One critical role is that of SMS aggregators, who act as intermediaries between businesses and carriers for delivery of the messages to consumer’s mobile devices. Through this blog, we […]
In today’s threat-filled digital world, security is a key non-negotiable for any business, right? Every enterprise needs a robust and effective security mechanism to protect its network from hackers and cyber attackers. While Firewalls are among the first security mechanisms, with time and change, SBCs or Session Border Controllers have become a more popular choice. […]
You have a robust firewall installed to secure your business network. But then why do industry experts recommend Session Border Controllers or SBCs to safeguard networks? This is because firewalls are built to guard against traditional threats. Today, businesses have to deal with a wide range of vulnerabilities in VoIP traffic. SBCs offer comprehensive defense […]
Effective communication is an absolute essential in today’s digital-first business world. Whether it’s about internal collaboration or external customer interactions, a business needs the right communication tools to thrive. Recently, two significant technologies in this space have brought revolution to the way businesses communicate. We’re talking about UCaaS (Unified Communications as a Service) and CPaaS […]
If you are asked, “What is the most modern replacement for traditional phone systems?” Your answer would be VoIP or Voice over Internet Protocol technology, which is expected to reach $108.5 billion by 2032. Despite being a widely used technology, many of us are unaware that the quality of VoIP calls is significantly impacted by […]
“We are all now connected by the Internet, like neurons in a giant brain.” is a wise statement by Stephen Hawkings. It’s amazing that more than 5.3 billion people around the globe are connected to the internet. But who connects us to the internet and ensures a smooth online experience every single time? Well, it’s […]