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The telephone is a 100-year-old invention. It has evolved with each passing decade, and today, the virtual phone number marks the latest iteration of this timeless technology. Remember what Alexander Graham Bell once profoundly remarked? ‘When one door closes, another opens.’ In this digital age, traditional communication channels are slowly closing, making way for virtual […]
Ever had a customer repeatedly call your business, only to end up frustrated? Odds are, they won’t be calling back again. Probably, they were never connected to the right person and thus never got the resolution. But can your business afford to lose out on such valuable opportunities? The precise answer is No. Fortunately, modern […]
Landlines remind us of the slow and cumbersome communication. But fast forward a few years, the communication landscape transformed remarkably. Do you know who drove this revolutionary shift? It’s VoIP, the Amazon of the modern communication world. VoIP has disrupted traditional communication and is constantly evolving, just like Amazon did. In this blog, we’ll understand […]
Are you a small business owner juggling with multiple phone lines? Or, you’re a startup tired of struggling with poor call quality? Or, maybe you’re just a curious mind. Well, this article is going to make your life so much easier. Yes, there’s a lot of valuable information here, for each one of you! Just […]
As per stats, 64% of consumers think businesses should connect with them via text messages more often. Interestingly, 75% of consumers want to receive texts with special offers. Even with the introduction of numerous modes of communication, every now and then, SMS is still a popular method used by businesses around the globe to connect […]
Among all the modern-day communication and marketing tools, bulk SMS is considered one of the most effective and powerful. A Key factor that supports this statement is that bulk SMS helps businesses in reaching out to a large group of the audience quite quickly and efficiently. Even if we look at the latest statistics, the […]
Cloud is dominating the market today, thanks to the immense benefits offered by this technology. Talking about Cloud Telephony, businesses worldwide are turning to cloud telephony solutions due to cost-effectiveness and remote working support. A few years back, businesses were stuck with those on-premise traditional phone systems that required large financial investments. Through this post, […]
Session Initiation Protocol (SIP) trunking is a widely known communication solution that allows businesses to connect their existing PBX system to the public switched telephone network (PSTN) through the internet. This technology has gained popularity due to its cost-effectiveness, scalability, and ability to integrate with other communication technologies. However, if you are not familiar with […]
In the world of VoIP, a Session Initiation Protocol (SIP) softswitch is a crucial piece of technology that facilitates the transfer of voice and multimedia data over the internet. A SIP Softswitch is responsible for routing and connecting calls, managing user accounts, and performing various other functions that are necessary for a VoIP network to […]
Telecom industry has been witnessing continuous tremendous growth for some time now. But it comes with a lot of challenges, one of which is billing related concerns amongst consumers and telecom operators. Within the telecommunication space, billing is a lot more complex as there is dealing with numerous customer data. Manual billing can result in […]
