You must have heard and read about VoIP and how it is revolutionizing the way we communicate. While the nature of work is changing, desk phones are becoming obsolete and VoIP is taking over. It has made our lives much simpler. But is it devoid of drawbacks? Well, this blog post will take a balanced […]
The recent 2023 State of Consumer Behaviour report revealed that “52% of individuals who want to contact a business after an inquiry will do it via telephone”. In another analysis done by Tech.co, it has been found that businesses can achieve average cost savings of 30% to 50% by switching to a VoIP phone system […]
Today’s age is defined by digital connectivity, and the telecom industry stands as the backbone of the modern communication infrastructure. The evolution of telecommunications has witnessed several remarkable inventions, right from the traditional landlines to the cutting-edge 5G networks of the modern day. Through this blog, we will take a deep dive into the broad […]
Did you know that “65% of people prefer to contact a business by phone call.”? But what if your business lacks an efficient phone system? In today’s digital age, every business seeks to modernize its communication infrastructure. However, often small business owners get overwhelmed by the options when choosing the right phone system. But fear […]
Did you know that out of nearly 8 billion people in the world, almost 5.35 billion (66% of the world’s population) of them have access to the Internet? This figure is expected to reach 7.9 billion by the end of 2029, marking a significant milestone in connectivity (Source- Statista). The telecommunication industry, which is the […]
Rich Messaging is taking the communication world by storm; it’s no longer limited to plain text and is therefore not static anymore. It has transformed communication into a dynamic and interactive experience. Imagine you receive a message from a business that feels like a mini website rather than a simple text. It has a nice […]
In the modern web of communication technology, there are so many fundamental components often overlooked yet hold immense value. One such essential yet overlooked element is the SMSC number – a number that works behind-the-scenes to ensure effective SMS communication. Often, mobile users are unaware of what is SMSC number, the role it plays in […]
“The key to success in business is making sure you’re always available to your customers.” I’m sure you agree with this statement. Now picture this: A potential client calls your business, navigates through a confusing automated menu, presses button after button, and gets frustrated. Ultimately, they reach the voicemail and leave a message. Do such […]
Today, VoIP is the most revolutionary communication technology that enables us to make and receive calls over the Internet. But who’s the powerhouse behind the revolutionizing VoIP technology? It’s the Softswitch! From managing the call setup, finding the best call routing path, and connecting the call within or across networks, a Softswitch ensures that VoIP […]
Did you know that “67% of consumers consider a responsive business more trustworthy?” (Sprout Social) and “53% of consumers prefer to talk to a real person when resolving a customer service issue?” (SuperOffice)? So what’s the key takeaway here? Yes, you got it right- Your Business Phone Number holds a huge profit potential! Remember when […]
