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Imagine this: You have a long list of promising leads and you’re eager to maximize your outreach. But which tool should you use for this job? This is where you need to understand the concept of Predictive Dialer vs Auto Dialer. Imagine making 50% more calls in the same amount of time, drastically increasing the […]
The telephone is a 100-year-old invention. It has shape-shifted with each passing decade and today the virtual phone number marks the latest evolution of this timeless technology. Remember what Alexander Graham Bell once profoundly remarked? ‘When one door closes, another opens.’ In this digital age, the traditional doors of communication are slowly closing, making way […]
Ever had a customer repeatedly call your business, only to end up frustrated? Odds are, they won’t be calling back again. Probably, they were never connected to the right person and thus never got the resolution. But can your business afford to lose out on such valuable opportunities? The precise answer is No. Fortunately, modern […]
Landlines remind us of the slow and cumbersome communication. But fast forward a few years, the communication landscape transformed remarkably. Do you know who drove this revolutionary shift? It’s VoIP, the Amazon of the modern communication world. VoIP has disrupted traditional communication and is constantly evolving, just like Amazon did. In this blog, we’ll understand […]
Are you a small business owner juggling with multiple phone lines? Or, you’re a startup tired of struggling with poor call quality? Or, maybe you’re just a curious mind. Well, this article is going to make your life so much easier. Yes, there’s a lot of valuable information here, for each one of you! Just […]
As per stats, 64% of consumers think businesses should connect with them via text messages more often. Interestingly, 75% of consumers want to receive texts with special offers. Even with the introduction of numerous modes of communication, every now and then, SMS is still a popular method used by businesses around the globe to connect […]
Cloud Telephony Platforms are the latest buzz in the realm of Business Communication. As per the Global Industry Analysts study, the global cloud telephony services market size was $13.5 billion in 2020 and is expected to reach $34.5 billion by the end of 2026, growing at a CAGR of 16.8%. Technology not only promises big things […]
Among all the modern-day communication and marketing tools, bulk SMS is considered one of the most effective and powerful. A Key factor that supports this statement is that bulk SMS helps businesses in reaching out to a large group of the audience quite quickly and efficiently. Even if we look at the latest statistics, the […]
Introduction In today’s digital age, softphones have emerged as powerful communication tools eliminating the need for traditional telephony systems. Revolutionizing the way communication used to happen, softphones are software applications that enable voice and video calling by leveraging the power of VoIP technology. By using softphone applications, individuals and businesses can also unleash new levels […]
Cloud is dominating the market today, thanks to the immense benefits offered by this technology. Talking about Cloud Telephony, businesses worldwide are turning to cloud telephony solutions due to cost-effectiveness and remote working support. A few years back, businesses were stuck with those on-premise traditional phone systems that required large financial investments. Through this post, […]