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Diameter and radius sound like geometry, don’t they? But apparently, these terms are also used in VoIP and telecommunication technologies. Diameter is an authentication, authorization, and accounting (AAA) protocol that belongs to the application layer in the Internet protocol suite. Diameter protocol has evolved from its predecessor RADIUS (Remote Authentication Dial-In User Service) and the […]
When designing a networking system, the most important thing you’ll need is a network switch. But how do you choose a network switch that meets your specific requirements? Managed vs unmanaged switch, which one do you prefer? Your answer probably will be, It depends. That’s right, the choice of network switches depends on specific needs […]
If you run a call center or a telesales team, one thing is obvious and that is— you want maximum output with your resources and also want to reduce idle time. But how to do that? Is there a magic tool that can increase the efficiency of your call center agent by 25-30%? Well, a […]