What is Direct Inward Dialing? Benefits & How to Get DID?

direct inward dialing

“The key to success in business is making sure you’re always available to your customers.” I’m sure you agree with this statement. Now picture this: A potential client calls your business, navigates through a confusing automated menu, presses button after button, and gets frustrated. Ultimately, they reach the voicemail and leave a message. Do such […]

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What is a Port Number? Types, Working, Examples

what is port number

Ever wondered how you can scroll through your favorite fitness videos, send emails, and do online banking all at once, without everything turning into a chaotic digital mess? It’s all because of the numeric maestros of the networking world- Port Numbers. Didn’t know what these are? Well, there are over 65,000 ports available each with […]

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What is Packet Loss? Causes, Diagnosis, and How to Fix It

Packet Loss

Have you ever had a video call freeze at the most crucial moment, leaving you staring at a pixelated frozen frame while the conversation continues without you? Or perhaps you’ve experienced that frustrating lag in online gaming, where victory slips through your fingers due to delays you can’t quite put your finger on. If these […]

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What is Diameter Protocol? Advantages and How It Works

Diameter and radius sound like geometry, don’t they? But apparently, these terms are also used in VoIP and telecommunication technologies. Diameter is an authentication, authorization, and accounting (AAA) protocol that belongs to the application layer in the Internet protocol suite. Diameter protocol has evolved from its predecessor RADIUS (Remote Authentication Dial-In User Service) and the […]

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What is a Softswitch? Working, Types, Benefits & Use Cases

softswitch

Today, VoIP is the most revolutionary communication technology that enables us to make and receive calls over the Internet. But who’s the powerhouse behind the revolutionizing VoIP technology? It’s the Softswitch! From managing the call setup, finding the best call routing path, and connecting the call within or across networks, a Softswitch ensures that VoIP […]

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