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What is an SMSC (Short Message Service Center)? Explained

SMSC

With over 23 billion text messages sent per day, SMS is certainly one of the most popular communication tools. Whether it’s a friendly text for a dear one or a piece of business-critical information, the ‘power of 160 characters’ has refined the way we express ourselves. What’s more fascinating is the fact that no matter […]

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How to Fix Packet Loss in Your Network: A Comprehensive Guide

How to Fix Packet Loss

If you’ve ever experienced delays, hitches, or couldn’t get the optimum multiplayer gaming performance despite having a high-speed internet connection, you are familiar with data packet loss. Well, you may not know the exact term but suffer from it, and you have to find out how to fix packet loss in your network.   Packet […]

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What is Direct Inward Dialing? Benefits & How to Get DID?

direct inward dialing

“The key to success in business is making sure you’re always available to your customers.” I’m sure you agree with this statement. Now picture this: A potential client calls your business, navigates through a confusing automated menu, presses button after button, and gets frustrated. Ultimately, they reach the voicemail and leave a message. Do such […]

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What is Packet Loss? Causes, Diagnosis, and How to Fix It

Packet Loss

Have you ever had a video call freeze at the most crucial moment, leaving you staring at a pixelated frozen frame while the conversation continues without you? Or perhaps you’ve experienced that frustrating lag in online gaming, where victory slips through your fingers due to delays you can’t quite put your finger on. If these […]

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What is Diameter Protocol? Advantages and How It Works

Diameter and radius sound like geometry, don’t they? But apparently, these terms are also used in VoIP and telecommunication technologies. Diameter is an authentication, authorization, and accounting (AAA) protocol that belongs to the application layer in the Internet protocol suite. Diameter protocol has evolved from its predecessor RADIUS (Remote Authentication Dial-In User Service) and the […]

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