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In an ever-evolving digital landscape, fixed landline operators have witnessed substantial changes in their role over time. Primarily, these operators were responsible for providing landline phones and broadband services. With the emergence of technological breakthroughs, shifting customer preferences, and cut-throat competition, landline operators started facing numerous challenges to remain relevant. However, Mobile OTT has emerged […]
SMS remains a highly prevalent communication tool employed by businesses to disseminate their sales, marketing, and product or solution information to consumers. With the colossal volume of SMS messages transmitted everyday across mobile networks, it has emerged as one of the most promising mode of communication. A study from Juniper Research found that 3.5 trillion […]
As per stats, 64% of consumers think businesses should connect with them via text messages more often. Interestingly, 75% of consumers want to receive texts with special offers. Even with the introduction of numerous modes of communication, every now and then, SMS is still a popular method used by businesses around the globe to connect […]
Cloud Telephony Platforms are the latest buzz in the realm of Business Communication. As per the Global Industry Analysts study, the global cloud telephony services market size was $13.5 billion in 2020 and is expected to reach $34.5 billion by the end of 2026, growing at a CAGR of 16.8%. Technology not only promises big things […]
Introduction According to a survey report, “99% of enterprise IT professionals consider mobility as a priority.” At present new terms like BYOD (Bring Your Device), Mobile VoIP, and Unified Communication have become viral in the virtualized business world and the main aim is to ensure mobility. The modern Business world is moving from traditional phone systems […]