Meet us at Shangri-La Singapore, Singapore 4 - 5 December

Book your visit

How to Change SMSC Number on Your Mobile? Step-by-Step Guide

how to change smsc number

In an era where we have apps for just anything and everything, SMS messages still hold that special meaning. There are instances in our daily routines where communication happens through SMS only. Say, you make a banking transaction and immediately receive an SMS notifying you about the same. Another instance could be when your favorite clothing brand has just started a sale and you receive special discount codes via SMS. It is hard to imagine our lives without SMS. But what if one day suddenly your mobile device stops receiving SMS messages? Chances are that you might miss some important information. This is the reason you should know about SMSC and how to change the SMSC number on your mobile device. 

This post is your comprehensive guide to changing the SMSC number on your Android and iOS phones. Let’s get started! 

Understanding the SMSC Number

smsc number.

Before we dive into the process of viewing and changing SMSC number on a mobile device, it is important to understand what an SMSC is and the role it plays in the functioning of SMS messages. 

What is a Short Message Service Center or SMSC?

SMSC is a short form of Short Message Service Center. You can think of SMSC as the ‘middleman’ between the sender and receiver of an SMS message. The process of SMS communication starts with the sender typing in the text and hitting the ‘Send’ button. The message leaves the originating location and is routed to the SMSC first. Upon receiving the SMS message, the SMSC validates a few things like message formatting, recipient phone number, etc. It then forwards the message to the recipient’s device. In the same manner, the incoming messages are also processed by SMSC until delivered to the recipient’s device. 

However, if in case the recipient device is unavailable for any reason, the SMSC temporarily stores the message and attempts to deliver the message later. This was an overview of how an SMSC handles the routing of SMS messages. I’m sure, now you must be curious to know what is an SMSC number.

What is an SMSC Number?

An SMSC number is an identifier for an SMSC on a network. Often SMSC number is also termed as SMSC Address, SMS Center Number, or Message Center Number. An SMSC number looks like a regular phone number, for example- +1234567980. However, this number cannot be used directly for calling or texting. SMSC numbers are typically provided by your mobile network operators, depending upon your location and carrier. 

Example of SMSC Number

let’s understand the format of an SMSC number using an example:

Imagine your friend’s carrier is “Carrier A” in India. Their SMSC number might look like +919876543210, where +91 is the India country code, 987 is the Carrier A identifier, and the rest is a unique identifier for their SMSC.

Characteristics of SMSC Number 

Unique to MNOs

Every MNO i.e. Mobile Network Operator uses a unique SMSC number which is dedicated to route and manage SMS messages within their network.

Backend Functionality

SMSC Numbers operate behind the scenes thus acting as the backend infrastructure for SMS communication, responsible for storage, routing, and delivery of text messages to recipients.

Invisibility

SMSC numbers are not directly visible or accessible to end-users during regular SMS communication. the mobile device i.e. phone of the user automatically transmits the SMSC number along with the text message content when an SMS is sent.

Used for Routing

SMSC numbers are used for routing SMS messages between mobile devices and across different networks, ensuring reliable delivery.

Reasons to Change SMSC Number

reasons to change smsc number

“Message Not Sent” – is this the notification you get every time you try to send an SMS message? Typically, a mobile user doesn’t need to know or change the SMSC number. However, at times, it becomes essential to change your mobile device’s SMSC number. Some of the most common reasons are:

  • Not Able to Send/Receive SMS

You type in the text and hit the send button but the message remains undelivered. Similarly, you are unable to receive messages from other mobile phone users. probably, you recently witched your phone or SIM cards which is why you can’t send or receive texts. In such situations, changing the SMSC number could resolve the issue. 

  • Optimize Message Delivery 

You are a frequent traveler switching between different regions and network operators and experience delays in receiving and sending messages. Altering the SMSC number to a more geographically relevant one might help in optimizing the speed and reliability of SMS message delivery in some instances. 

  • Switching Carriers 

Often mobile phone users change their carriers to avail of new plans, offers, and features. However, when a user shifts to a different carrier but still the mobile device uses the old SMSC number, then they might need to update it to ensure smooth delivery of SMS messages. This is because, during the transition, the SIM card changes but the mobile device still holds the old SMSC number. The mismatch in the SMSC number disrupts the routing and delivery of SMS messages. 

  • International Travel

International roaming charges are often high and can add an unexpected burden to your pocket. Besides calling, SMS messaging is one area that international travelers use for communicating with their friends and family. When you are roaming, your mobile device might be connected to a local SMSC, resulting in higher charges for SMS messages. If in such situations, you can update it to your home carrier’s SMSC number to prevent higher charges. 

  • Troubleshooting SMS Issues

For any other types of SMS-related issues, MNOs or device manufacturers may recommend changing the SMSC number. 

Now that we have understood the significance of the Short Message Service Center Number and the situations in which you might need to update it, let’s move on to the practical part. In the next section, you will learn to view and update your SMSC number on various platforms. Let’s go! 

How to Change SMSC Number?

Depending on the device and operating system, the process of changing the SMSC number will vary. I will show you how you can change your SMSC address on different mobile platforms. 

Change SMSC Number On Android 

change smsc number on android

  • Open the “Phone” app.
  • Dial ##4636## to access the testing menu.
  • Tap on “Phone Information” or “Device Information.”
  • Find the “SMSC” field and tap to edit.
  • Enter the new SMSC number provided by your operator.
  • Tap “Update” or “Set” and restart your device.

Change SMSC Number on Feature Phones

  • Open the messaging app.
  • Go to messaging settings.
  • Look for “SMSC” or “Message Center Number.”
  • Edit the SMSC number provided by your mobile network operator.
  • Save the changes.

Change SMSC Number on the Latest iOS Phones

change smsc number on iOS

Unfortunately, there’s no direct way to change the SMSC number on iOS devices without jailbreaking. If you suspect an issue, contact your carrier for troubleshooting or consider using a third-party SMS app that allows manual SMSC configuration, but make sure to use caution and research reputable options only. 

Besides this, you can update your Carrier Settings. Here are the steps:

  • Tap Settings 
  • General 
  • About. 
  • If an update is available, you’ll see an option to update your carrier settings.

Make sure your device is connected to a Wi-Fi or cellular network.

Change SMSC Number on Old iOS Devices (iPhone)

  • Open the “Phone” app.
  • Dial #50057672# and tap the call button.
  • View the current SMSC number.
  • Dial **50057672NEWNUMBER# to change it, replacing NEWNUMBER with the new SMSC number.
  • Restart your iPhone.

Test the Changes 

Now that you have updated the SMSC number on your mobile device, it is important to test the changes. You can do this by sending a test SMS and verifying the successful delivery of the SMS message. Through this testing, you will be able to ensure that the new SMSC configuration is working fine as intended. 

Key Points to Consider when Changing SMS Center Number 

  • Changing the SMSC number incorrectly can disrupt your SMS services. 
  • It is recommended not to change your SMSC number unless you are sure. 
  • In most cases, the automatic SMSC number configuration done by your carrier should work seamlessly. 
  • If in case you are considering any third-party apps offering SMSC management, you must practice cautiousness to stay safe from spoofing and interception. Go with the reputable options only. 

How to Contact Your Mobile Service Provider For Support?

mobile carrier customer support for smsc number

In case you are not sure about your SMSC number, and have trouble with your SMS service, it is best to get in touch with your Mobile Service Provider. Typically mobile service [providers are available through various support channels including phone, chat, email, etc. You can look for a direct support number, social media account, live chat facility on the website, support forums, troubleshooting guides, etc. 

Last Words

If there are no SMSCs then messaging would be a chaotic mess. Just imagine billions and millions of text messages flooding the main phone network, causing nothing but congestion. SMSCs ensure smooth and efficient SMS delivery. 

Although in general SMSC number is configured as default on your device by your carrier, however, there are some situations in which you might need to change the SMSC number. By following the instructions provided in this post, you can easily view, edit, or update SMSC numbers on various platforms including Android. If further issues persist, we recommend you contact your mobile operator to get the best solution possible. 

Frequently Asked Questions

What is an SMSC number and why is it important?

The SMSC (Short Message Service Center) number ensures your SMS messages are sent and received by routing them through the network. Without it, messaging services may not function.

How do I find the correct SMSC number for my network?

Check your mobile operator’s website, contact their customer support, or check the SIM toolkit on your device for the SMSC number.

Does changing the SMSC number delete my messages?

No, changing the SMSC number only affects the routing of new messages and does not impact existing ones stored on your phone or SIM.

Can I reset my SMSC settings to default?

Yes, go to your phone’s SMS settings, select “Restore Default,” and restart your device. If issues persist, contact your network provider.

What if my phone doesn’t allow SMSC changes?

Update your messaging app, use USSD codes, contact your carrier, or use AT commands via a terminal app or PC to update the SMSC.

The Author

Kanika Sharma

Kanika is a versatile researcher, blogger, and author, delving into the world of tech blogs covering Telecommunications and Cyber Security. With a solid engineering background, she turns intricate tech jargons into relatable, real-life stories. Her writing isn't just about words; it's a fusion of detail, intrigue, and relevance to the audience, reflecting her passion for writing and design. Beyond her work, Kanika finds joy in painting, and exploring new places while traveling.