End-to-end billing solution that acts as a competitive business driver for MNOs & MVNOs. It’s not limited to VoIP billing but a complete OSS/BSS platform to manage voice, video, and data billing.
Rating & Charging
Rating & Charging module enables CSPs to manage online and offline billing activities. By supporting multiple technologies, varied services and diverse vendor environments, customer bills can be calculated and charged. Performing both batch and real-time rating and charging capabilities, it delivers true convergence to all types of customers, including pre-paid and post-paid.
Active Mediation
In order to ensure real-time, customer-centric billing data mediation, the module enables CSPs to transform, collect and correlate billing events in different types of network environments, while providing flexibility and configurability. Active Mediation supports protocols - Diameter & Radius for real-time billing.
Rate Plan Normalization
Managing various rate plans is seamless resulting quick business operation. The billing system converts any termination client’s rate plan into native format. Easy uploading of rate plan and conversion into respective templates possible.
Advanced Monitoring Dashboard
Comprehensive analysis of live call & system client statistics. Monitor server & revenue status for better management. Detailed reports on active call list, registration, P/L report, invoice & recharge history.
Secured Billing Interface
Additional layer of security with the implementation of 2FA to prevent any kind of external intrusion. User wise role and building of IP restriction with auto blockage of “Username and Password” for consecutive failed attempts.
Billing & Invoicing
Billing & Invoicing system automates the entire billing cycle. The advanced mechanism supports interface to upstream billing systems for providing billable records, generates invoices both manually and automated way in CSV and PDF format. Besides generation of invoices on daily, weekly and monthly basis. All previous invoice logs can be stored for future references.
Client Management
Create numerous 'Commission' or 'Rate' based resellers. Set balance, rate plans & number of calls for the reseller. Client authentication can be done via IP, Prefix and Caller ID. An easy menu that will help all types of carriers provided rate plan formats to be added to billing instantly.
Payments & Collections
Managing multiple subscriber accounts is convenient with simplified process payments and payment terms. The system is designed to allow flexible adjustments of disputed bills and partial payment for single or bunch of invoices. Payment processing is flexible due to the integration with a payment gateway and optional manual entry method.
Comprehensive Reporting
Comprehensive Reporting system enables service providers to perform revenue analysis and reconciliation, as well as deliver operational insight by leveraging the data captured by various applications and processes. Report analysis for both Origination and Termination destination code. Detailed reports on PIN panel, unused PIN, originating client etc.
Reconciliation
Managing multiple subscriber accounts is convenient with simplified process payments and payment terms. The system is designed to allow flexible adjustments of disputed bills and partial payment for single or bunch of invoices. Payment processing is flexible due to the integration with a payment gateway and optional manual entry method.
Multiple Switch Support in Single Billing
iTel Billing being one of the robust billing platform supports multiple softswitch such as Genband, Huawei, Ericsson, Sonus, Dialogic and many more. Reporting facility with all separate switch helps in monitoring the performance.
Intelligent Alert System
Instant alerts on critical issues that need immediate attention to help your services running smooth without any downtime. System alert for high disk and CPU Usage, Alert in case of low balance, unusual number of calls, unwanted recharges and unauthorized user access. Separate route wise alert for ASR, ACD and Average PDD.
Data Backup
Data backup in case hard drive crash, theft, accidental deletion, malware attack or any kind of natural calamities. Protects your business reputation and losses in case of any type of malfunction keeping customer data intact. Real-time backup from both main & replication server and complete backup of main database.
LCR Management
The iTel Billing Solution streamlines Least Cost Routing (LCR) with quick generation for multiple offers like Gold, Silver, and Bronze. Sales managers can manage carriers, analyze termination rates, and create origination offers while comparing current and offered rates."
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