iTel VoIP Softswitch

Name: iTel Switch
Brand: REVE Systems

iTel Switch is a single Softswitch platform for global Retail, Wholesale, Calling Card, and Call Shop businesses. Being a customizable and scalable VoIP Softswitch with integrated billing, it serves as an ideal platform for all the VoIP service providers who want to provide VoIP calling services. Multilevel reseller support, easy end-user interface, integrated billing, intelligent routing, and class 4 & 5 Softswitch features are some of the benefits of iTel Switch. If you want a class 4/5 hybrid switch, iTel Softswitch will support your needs as it can handle high volume traffic. So if your SIP Softswitch has a higher capacity, it can handle peak hour calls.

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Key Features

Easy Rate Plan Management

The Easy Rate Plan Management facility enables a VoIP Service Provider to create, modify, upload, and download rate plans in the most flexible way.

Prefix-wise multiple rate plan management
Supports F&F Rate, package management, pick & off pick based rate management
New rate plan creation by changing a specific amount (of % value) in an existing plan.
Future date-wise rate management
TAX activation facility

Flexible & Advanced Routing

VoIP service providers can utilize the advanced call routing facility of iTel Switch for ensuring greater revenue and competitive advantage.

Prefix-Based Group Routing
Loss Less Routing (LLR)
Time & Quality-Based Routing
Quality-Based LCR Routing & Least Cost Routing(LCR)
Traffic Sharing or Percentage-Based Routing

Live Call Monitoring

The Real-time Call Monitoring facility of iTel Softswitch with detailed and summary reports assists VoIP Service Providers to plan accordingly, and run the business comfortably.

Transparent monitoring system with detail and summary reports
Monitoring Graph (Pie chart, Bar Graph)
Active call list with detail and summary view with ASR / ACD Quality monitoring
Advanced live call log monitoring facility along with detailed SIP log
Total calls monitoring (In Progress Calls, Concurrent Calls, and Connected calls)

Multilayer Security

Most VoIP Switch provider ignores this feature but using iTel Softswitch, you can expect maximum security against unauthorized login or hacking attempts.

2FA authentication by integrating OTP device for admin and reseller access
Set user-wise roles and build IP restrictions.
Auto-block of user name and password for consecutive failed attempts
Whitelist or Blacklist of IPs to control who can send calls through the system
Admin can track all user's billing activities(information modified or deleted)

Detailed Analysis & Reporting

The flexible reporting option of iTel Softswitch plays a major role in planning, monitoring, analyzing, and forecasting your VoIP business status.

Dashboard monitoring
Client and Carrier-wise separate reporting panels
Payments & Recharge history reports
Client and destination-wise profit-loss report
Manual & automated invoice generation

SMS and Email Based Alert System

With behavioral-based alert systems such as notification via SMS and Email, you can reduce probable risks of your VoIP Business and ensure uninterrupted services for your clients.

System alert for unusual disk, CPU, memory usage and route down
Performance alert for unusual ASR, ACD, and average PDD
Each route-wise separate alert for unusual ASR, ACD, and average PDD
Behavioral alert for an unusual number of calls and termination gateway down
Alerts for unwanted recharge, low balance, and unauthorized user access

Call Simulator

Using the Call Stimulator feature of this VoIP Switch, you can test PINS with the available routes if they are performing well.

Available route checking facility for a dialed number
Routing sequence and its status checking facility among available routes
Call from any specific PIN of any level to check rate, route & balance issue
Gateway and route quality checking facility
Mailing facility for sending reports to vendors

Seamless Client Management

As a VoIP Switch Provider, we understand that you need to manage resellers, originating, terminating, and both (originating & terminating) types of clients. Using the Client Management feature in your iTel Switch, you can manage your clients without any hassle.

Supports 4 types of clients (Reseller, Originating, Terminating, and Both)
Supports N level resellers and commission-based or rate based resellers
Supports both prepaid and postpaid payments
Client-wise separate IVR, currency, and language management
Client authentication by IP, Prefix, and Caller ID

Multiple DID Management

DID management feature of iTel Softswitch with interactive IVR, PIN & PIN-less calling facility allows VoIP Service Providers to handle calling card business efficiently.

DID Extension and DID hunting number management
Personal DID management with online DID purchase facility
Supports multiple currencies
DID multiplexing & direct dialing or speed dials
Most advanced Interactive Voice Response (IVR) system in multiple languages

Prepaid Postpaid Billing Facility iTel switch

Flexible Payment System

iTel Softswitch ensures a flexible payment system that enables VoIP Service Providers to receive payment from resellers and resellers from the end-users in the easiest way.

Supports major online payment gateways
Currency conversion rate-setting facility to adjust balance in billing automatically
Clients can make payments at the bank and upload information in the system for the admin
Recharge card generation facility to recharge end-user/reseller/originating client's account

iTel Switch Modules

Switch Partitioning

Reseller Partitioning

Alternate Reseller Billing

Calling Card Platform

Callshop Platform

Mobile Top Up Platform

“Using iTel Switch, we have been able to run our VoIP business without any worries. It's multi-layer security system that provides protection from any kind of hacking attempts.”

M N Islam

Founder & CEO, TiCON System

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