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REVE Chat

(Sister Concern of REVE Systems)

Omnichannel Customer Engagement Platform that Delights Your Customers and Boosts Sales with Live Chat & AI Chatbot

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All-in-One Customer Engagement Tool

Engage your customers with digital customer engagement tools to provide a
better contextual and conversational support in real time

Chatbot

The advanced AI-powered chatbot resolves 75% of customer queries and increases sales conversions. Leveraging machine learning to deliver exceptional service, REVE Chatbot reduces customer service costs by up to 30% and effectively resolves 90% of healthcare and banking queries.

Zero Coding

No coding is required. Engage your website visitors seamlessly using our zero-coding platform

Live Chat + Bots

Combine the power of live chat and bots to offer the best customer experience. Let bots handle FAQs while support agents manage complex queries

Automate Support

Automate customer support 24/7 with chatbots, reducing the workload on live agents

Qualify Leads

Automatically convert website visitors into qualified leads and transfer them to your sales team

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Live Chat

Enhance customer experience with REVE Chat’s omnichannel live chat solution. With 79% of consumers preferring live chat over other support channels due to no hold times, REVE Live Chat ensures quick and efficient customer interactions. Satisfaction rates soar, with 82% of customers happy with their live chat experiences, compared to email and phone support.

Co-browsing

Collaborate in real-time with your customer’s browser to improve First Call Resolution (FCR)

Video Chat

Engage directly with customers on your website or mobile apps through live video chat

Chatbots

Integrate live chat with AI-powered chatbots for quick, automated responses and enhanced customer experiences

Omnichannel Platform

Resolve issues faster by combining live video chat and other channels for seamless customer collaboration

WhatsApp Campaign

Run targeted WhatsApp campaigns to turn conversations into conversions. With a precise campaign strategy, businesses can engage customers more effectively through WhatsApp, driving higher ROI. Leverage WhatsApp to optimize your returns and boost customer engagement.

  • Marketing Campaigns
  • Authentication Campaigns
  • Utility Campaigns
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Campaign Workflow

Connect the WhatsApp number from the integration

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Create segments from the contact option

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Create a template from our template builder

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Send the template to WhatsApp for approval

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Send the campaign to different user segments

Ticketing System

Our fast-track ticketing system, integrated with live chat and chatbots, offers a centralized platform for effortlessly managing and tracking customer inquiries. It efficiently routes incoming requests to the appropriate team, ensuring clear and consistent communication between customers and support staff.

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Streamline Processes

Prioritize customer requests and track their progress throughout the support process

Minimize Repetitive Tasks

Automate your ticketing support system to reduce repetitive tasks, freeing up time for more complex customer cases

Seamless Connection

Utilize an advanced ticketing system to establish a seamless link between live chat and ticketing, enabling faster resolution of customer issues.

Boost Team Efficiency

An online ticketing system enhances your customer support team’s efficiency, allowing them to deliver quicker and more comprehensive service to clients