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iTel Mobile Dialer FAQs

What is an operator code?

When an operator or a service provider registers with iTel Mobile Dialer Express for their company, a code termed as an operator code is assigned to them automatically. During the registration for this VoIP softphone app, the service provider gives information like softswitch IP, port number, and IVR extension. This information is stored against the operator code, so end users only need to input the operator code instead of all technical information.

My end users have set a valid operator code, user name and password but iTel Mobile Dialer Express asks for this information every time they start the program.

  • Please ask your clients to save the program in phone memory instead of storage card memory.
  • If they have already installed the program in storage card, they need to remove the program and re-install it in the phone memory.

Can my end users download the free demo of iTel Mobile Dialer Express from https://www.revesoft.com/mobile-dialer-downloads?

Yes. You can download the free demo of this mobile VoIP application from the provided link and distribute it among your end users. The operator code will be provided by you as you are the service provider.

Can I run IVR in languages other than English to provide balance information?

Yes, you can. Basically this is the IVR played by your switch/billing software.

How can I use this VoIP softphone in areas where VoIP calls are obstructed by firewalls?

If your end users wish to use this mobile VoIP application to make VoIP calls to/from blocked regions, you must have an iTel Byte Saver installed in your setup.

Is there any option to display balance option on mobile screen?

Yes, balance server can display remaining balance on mobile screen.

We are available to solve your queries

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